List

Customer instructions

Whitelisting User Sense

Understanding your recruitment cost estimate

Technical issues on mobile devices

Technical issues on desktop

Setting up redirects for your test

Reserve participants, floaters and drop-outs

Participant is too late or does not show up

Account

What happens to my personal data?

Request new verification link

Request a new password

Register as a tester using company details

Create an account

Activate your account

Tester instructions

Session without interviewer

Session with interviewer

Download software or mobile app

Settings for Mac-computers

Camera or microphone not working

Earnings and payouts

When will I receive my payout?

Social welfare payments

Information needed for payouts

How much can I earn?

Declaration to tax office

Sign up for paid studies

I signed up as tester. What's next?

How to complete the qualification test

How do I participate in paid studies?

How do I increase my chances of participating?

Self-recruited testers

Use a unique participation link

Scheduling sessions without recordings (own testers)

Scheduling sessions with recordings (own testers)

Create accounts for your own testers

4 entries | Self-recruited testers

Scheduling sessions with recordings (own testers)

Self-recruited testers

Learn more on how to schedule sessions with recordings using your own testers.

Scheduling sessions without recordings (own testers)

Self-recruited testers

Find out how you can schedule sessions without recordings when using your own testers.

Create accounts for your own testers

Self-recruited testers

There are several ways to invite your own testers to participate in a study. This can be done by creating a tester account or by providing a unique participation link.

Use a unique participation link

Self-recruited testers

It is possible to avoid creating an account for testers by providing them with unique participation links or accounts. In this way, you can avoid storing personal tester data in our platform.