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User Sense

Conduct hassle-free market and UX Research

Get started conducting UX research yourself using our platform. Are you looking to outsource your research activities? Then check out our Research Service

  • Recruit testers across Europe via User Sense or invite your own
  • Our research templates help you getting started
  • Go from data to insights in no-time by using our analytical features
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No extensions or plug-ins needed

Testers can take part by using our app or a browser of their choice. 

All data safely stored in Europe

Fully in line with GDPR. All our data is safely stored in Europe.

In-house development

We have full control over our platform and are not dependent on third parties. 

User testing

The below mentioned user tests can be either unmoderated or moderated

  • Quickly setup user tests by using our website testing templates 
  • Test on desktop, tablet and mobile devices
  • Compatible with Figma, Invision, Sketch, Adobe XD, Axure and Marvel
  • Test on desktop, tablet and mobile devices
  • Test web and native apps on Android and IOS 
  • Suitable for beta programs via Testflight or Google Play
  • Gain in-depth insight into the competitive landscape
  • Use a variety of usability tasks, metrics and survey questions

Navigation and Information Architecture testing

These methods are usually used in unmoderated sessions. However, it is possible to use these techniques in moderated sessions as well. 

  • Use one or multiple tree structures in one test
  • Avail of our advanced tree testing analytics
  • Conduct open, hybrid and closed card sorts
  • Avail of our advanced card sorting analytics

Other research methods

Utilize traditional market research methods such as surveys and interviews to gain a better understanding of your target audience.

  • Setup your own surveys via our dashboard
  • Distill key insights via our survey analytics module
  • Automatically recorded and transcribed
  • No extensions or plugins needed

How to choose the right research method 

Learn more about the different types of research methods. Our researchers share more information on how to select the right method and shine a light on when to use each of the methods. 

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Frequently asked questions

Below you find the answers to the most frequently asked questions. Is your question not listed below? Then contact us directly

Yes. We adhere to all privacy regulations in Europe, which means we store data in Europe. For specific questions with regards to GDPR, please do not hesitate to contact us

We have implemented a wide range of quality control measures to guarantee tester quality. We manually check all unmoderated sessions. For moderated sessions or interviews, customers can reach out to us within 24 hours to flag any issues. 

We use a wide range of channels - ranging from offline advertising to online campaigns - to make sure that we build up a tester database that is representative of the population. In addition to this, we have translated and localized tester sign up processes so that all testers can sign up in their local language. 

Yes, we have multiple bulk packages available in which a discount is included. 

We operate in all European countries. We have the strongest presence in the Netherlands, Belgium, Germany, France and Spain. However, our platform can be used in any country. We can facilitate recruitment and research services across Europe. 

Yes, we can take care of tester incentives. In addition to providing advice on the incentive itself, we can process tester payments within two business days after completion of the session. 

Yes, you can invite self-recruited testers for interviews or user tests via our platform.

Yes, we welcome all Europe-based agencies. In addition to an agency account, agencies can also avail of our Agency Network. Please book a demo with us for more information.