New: calculate the costs of participant recruitment!  Recruit participants.

User Sense
8 entries | FAQ - Customer
Yes, please reach out to us to create an agency account.
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Yes, we have multiple bulk packages available in which a discount is included.
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Yes. Alongside participants from our panel, you can invite people you've sourced yourself — your own customers or contacts — for interviews or user tests through the platform. They go through the same scheduling, reminders and recording flow, so everything stays in one place.
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We recruit through a wide range of channels, from offline advertising to online campaigns, which keeps our panel of 100,000+ participants representative of the wider population rather than skewed toward one type of person. In most countries the sign-up process is translated and localised, so participants register in their own language — this avoids the recruitment bias you get when people have to operate in a second language.
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Yes. We advise on an appropriate incentive for your audience and session type, and we pay participants directly within 2 working days of their session. You receive a single invoice and don't have to handle any individual payouts yourself
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We have work with a wide range of quality control measures to guarantee tester quality.
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