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User Sense
Yes. Sessions are best moderated by an experienced German-speaking moderator for the most natural responses. English-language moderation is possible for B2B or international audiences, and we can arrange simultaneous translation so your team follows along in any working language.
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We recruit from our own German panel of 25,000+ participants and may work together with partners if needed. You can specify any B2C or B2B profile, and we screen for people who are comfortable in a group and give clear, usable feedback. Recruitment usually takes 10 to 15 working days. If a recruited participant doesn't show up, there's no charge for that seat.
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Turnaround is usually 15 to 25 working days, depending on which parts we handle — recruitment, facilities, moderation, reporting, or the full study. Recruitment itself takes 10 to 15 working days. Tell us your deadline when you request a quote and we'll confirm a timeline that fits.
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We arrange focus rooms with observation and recording facilities in Berlin, Munich, Hamburg, Frankfurt, Cologne, Düsseldorf, Stuttgart, Leipzig, Hannover, Nuremberg, Essen and Bochum — with multiple locations in Frankfurt and Hamburg. Other German cities can often be facilitated on request. Every session can also run fully online or hybrid.
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