List

Customer instructions

Whitelisting User Sense

Understanding your recruitment cost estimate

Technical issues on mobile devices

Technical issues on desktop

Setting up redirects for your test

Reserve participants, floaters and drop-outs

Participant is too late or does not show up

Account

What happens to my personal data?

Request new verification link

Request a new password

Register as a tester using company details

Create an account

Activate your account

Tester instructions

Session without interviewer

Session with interviewer

Download software or mobile app

Settings for Mac-computers

Camera or microphone not working

Earnings and payouts

When will I receive my payout?

Social welfare payments

Information needed for payouts

How much can I earn?

Declaration to tax office

Sign up for paid studies

I signed up as tester. What's next?

How to complete the qualification test

How do I participate in paid studies?

How do I increase my chances of participating?

Self-recruited testers

Use a unique participation link

Scheduling sessions without recordings (own testers)

Scheduling sessions with recordings (own testers)

Create accounts for your own testers

5 entries | Tester instructions

Session without interviewer

Tester instructions

Detailed instructions on how to participate in tests without an interviewer.

Session with interviewer

Tester instructions

Tester instructions for taking part in scheduled sessions with an interviewer.

Download software or mobile app

Tester instructions

Looking to download our software or mobile app? Open this page to get access to it.

Camera or microphone not working

Tester instructions

Complete these five steps to get your camera and/or microphone up and running.

Settings for Mac-computers

Tester instructions

Learn how to configure your Mac-computer to take part in our studies.