Yes. Alongside participants from our panel, you can invite people you've sourced yourself — your own customers, users or contacts — for moderated or unmoderated sessions. They go through the same scheduling, reminders and recording flow through our platform, so everything stays in one place. This is a good fit when you specifically want feedback from existing users, and it lowers the cost since no recruitment is needed.
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Yes. We recruit participants from our own panel of 100,000+ people across Europe, screened to match your target audience. Every participant is manually checked against your criteria before they're approved, so you only meet people who fit. In most countries the sign-up process is localised, so participants take part in their own language. Recruitment, scheduling and incentives are all handled for you.
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As a rule of thumb, 5 to 8 participants per user group or device type is enough to uncover the majority of usability issues. I
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Most usability studies take about 2 to 4 weeks from kickoff to report, depending on the setup you choose.
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The cost of a usability study depends on the method, session length, number of participants and which services you need. In general, a study falls between €2,500 and €7,500.
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A usability study can be run on almost any digital product where people complete tasks: websites and webshops, web applications and SaaS software, mobile apps (iOS and Android), and interactive prototypes (Figma, Adobe XD, Sketch).
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