List

Customer instructions

Account

What happens to my personal data?

Request new verification link

Request a new password

Delete account

Create an account

Activate your account

Tester instructions

Session without interviewer

Session with interviewer

Download software or mobile app

Settings for Mac-computers

Camera or microphone not working

Earnings and payouts

When will I receive my payout?

Social welfare payments

Information needed for payouts

How much can I earn?

Declaration to tax office

I signed up as tester. What's next?

How to complete the qualification test

How do I participate in paid studies?

How do I increase my chances of participating?

Self-recruited testers

Use a unique participation link

Scheduling sessions without recordings (own testers)

Scheduling sessions with recordings (own testers)

Create accounts for your own testers

94 entries | Support

What happens to my personal data?

Account

Learn how we ensure the privacy of our testers in this article.

Request new verification link

Account

Is the verification link not working or need to request a new one? We explain you how to do this in this article.

Request a new password

Account

Need to request a new password? Learn how to do it.

Activate your account

Account

First time logging in to User Sense? Learn how to activate your account and login to our platform.

Create an account

Account

Do you want to create an account with us? Learn how to do this in this article.

Instructions session without interviewer

Session without interviewer

Instructions for mobile

Session with interviewer

Instructions for desktop

Session with interviewer

Can I sign up as a freelancer or business?

FAQ - Tester

Yes, we welcome all types of testers. These include freelancers and businesses.

Will my earnings be reported to the tax authorities?

FAQ - Tester

We report all tester payments to the Dutch tax authorities.