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User Sense

Platform

Use our platform to conduct your own research.

Costs per session (pay as you go)

1 to 100 sessions

$ 11

100+ sessions

$ 4

Audio, screen and face recording (add-on)

$ 16

Supported research methods

User testing

Interviews

Online surveys

Preference testing

Card sorting

Tree testing

Diary study

Recruitment

The rates below include the payout fair tester incentives. 

Costs per tester for non-recorded sessions

1 to 100 testers

$ 11

100+ testers

$ 4

Costs per tester for recorded sessions

Online session of 30 min

$ 64

Online session of 45 min

$ 72

Online session of 60 min

$ 80

Online session of 20 min (unmoderated)

$ 43

Recruitment for on-site studies

On-site session of 30 min

$ 123

On-site session of 45 min

$ 134

On-site session of 60 min

$ 145

Bulk and agency

Buy credits in bulk or join the User Sense Agency Network.

Avail of bulk discount

Make use of loyalty discount

Unique reseller program

Research Service

Make use of our Research Service to conduct any type of study. 

Available across all of Europe

Rates starting from € 975

Independent UX Research Report

Frequently asked questions

Below you find the answers to the most frequently asked questions. Is your question not listed below? Then contact us directly

Yes. We adhere to all privacy regulations in Europe, which means we store data in Europe. For specific questions with regards to GDPR, please do not hesitate to contact us

We have implemented a wide range of quality control measures to guarantee tester quality. We manually check all unmoderated sessions. For moderated sessions or interviews, customers can reach out to us within 24 hours to flag any issues. 

We use a wide range of channels - ranging from offline advertising to online campaigns - to make sure that we build up a tester database that is representative of the population. In addition to this, we have translated and localized tester sign up processes so that all testers can sign up in their local language. 

Yes, we have multiple bulk packages available in which a discount is included. 

We operate in all European countries. We have the strongest presence in the Netherlands, Belgium, Germany, France and Spain. However, our platform can be used in any country. We can facilitate recruitment and research services across Europe. 

Yes, we can take care of tester incentives. In addition to providing advice on the incentive itself, we can process tester payments within two business days after completion of the session. 

Yes, you can invite self-recruited testers for interviews or user tests via our platform.

Yes, we welcome all Europe-based agencies. In addition to an agency account, agencies can also avail of our Agency Network. Please book a demo with us for more information.